Privacy policy

Scentarabia respects your privacy and handles personal information in line with Canada’s privacy laws, including PIPEDA.

What we collect

When you shop or create an account we collect your name, email address, phone number, delivery and billing address, order history, wishlist and reviews. We also store your language and currency choice using cookies.

How we use it

• To process and deliver your orders and send order updates.
• To manage your account, wishlist and reviews.
• To send news and offers — only if you opt in; you can unsubscribe at any time.
• To prevent fraud and keep the store secure.

Payments

Card payments are processed by Clover on its secure hosted payment page. We never see or store your full card number.

Who we share it with

We share only what is needed with our payment processor (Clover), our carrier (Stallion Express and the delivery carriers it uses), and email and hosting providers. We do not sell your personal information.

Cookies

We use essential cookies to keep your cart and sign-in session, and to remember your language and currency.

Your rights

You may ask to access, correct or delete your personal information by contacting us. Deleting your account removes your saved addresses and wishlist; order records may be kept where required for accounting and legal purposes.